Privacy Policy

Privacy Policy

This Privacy Policy explains how Mineral Light Coaching collects, uses, shares, and protects personal data when visitors use minerallightneedle.biz or communicate with us in connection with our business coaching services.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
User Rights

Your Rights

Depending on your location and the type of data involved, you may have rights to access, correct, delete, or object to certain processing, and to request a copy of data you have provided. Some requests may be limited where we must keep information for legal, security, or operational reasons.

Available rights depend on the nature of the data and applicable law.
Requests

How to Make a Request

To protect privacy and security, we may ask for information needed to verify a request and to understand the data involved. We will respond within a reasonable period and in accordance with applicable law.

Requests are reviewed for identity and scope before a response is issued.
Data Retention

Data Retention

We retain personal data for the period needed to provide services, manage records, resolve disputes, comply with legal duties, and maintain business operations. When data is no longer required, we delete it, anonymize it, or restrict it so it is no longer actively used, subject to applicable retention requirements.

Data is kept only for as long as needed for the stated purpose or legal obligations.
Policy Updates

Policy Changes

If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version will apply from the date it is posted unless a different effective date is stated.

We may revise this policy to reflect legal, technical, or operational changes.
01

Data We Collect

We may collect identifiers and contact details that users provide, such as name, email address, and message content; business and coaching-related information shared in forms or consultations; payment or billing details if a transaction is made; and technical data such as IP address, device type, browser information, pages viewed, and approximate location derived from device settings or network data.

The categories of data collected depend on how users interact with the site and services.
02

How We Collect Data

We receive data directly from users when they complete forms, send messages, book services, or otherwise communicate with us. We also collect information automatically through the website, including usage logs, cookie data, and similar technical records. In some cases, we may receive limited information from service providers that support hosting, analytics, payment processing, or scheduling.

Information comes from direct submissions, site activity, and limited technical records.
03

Types of Cookies

We may use essential cookies to support core site functions, such as page navigation and security. We may also use preference cookies to remember settings and analytics cookies to understand how the site is used and to improve performance. Where applicable, third-party cookies may be set by service providers that support embedded tools or measurement features.

Cookie use is limited to standard operational and analytics purposes.
04

Cookie Controls

Users may control cookies through their browser settings and, where available, through on-site preference tools. Blocking or deleting cookies may affect site functionality, saved preferences, or the availability of certain features. Some technical cookies may remain necessary for the site to operate properly.

Browser settings and related tools can be used to limit non-essential cookies.
Privacy Office

Contact Information

Privacy email
Telephone
+56 2 2964 7260
Mailing address
Calle Constitución 24, 1930470, Illapel, Coquimbo
Privacy contact
01 · Purpose

How We Use Data

We use personal data to provide and manage coaching services, respond to inquiries, schedule sessions, process transactions, maintain records, improve the website, monitor security, prevent misuse, and comply with legal and accounting obligations. We may also use data to communicate about service updates, administrative matters, and matters related to an existing relationship.

Processing is limited to operational needs and legitimate business administration.
02 · Sharing

Service Providers

We may share personal data with vendors and other service providers that support hosting, analytics, communications, scheduling, payment processing, security, and related business operations. These parties are expected to use the information only for the services they provide and to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their functions.